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How does it work?
Get in touch! We'll discuss the occasion you'd like to use our rentals for. We can make suggestions on what rentals or furniture/decor setup will be a great fit, as well as decide if you'd like our help with any additional coordinating. We'll agree on the time for setup and the time for clean up. After that, you sit back and relax and we get to work. We always keep lines of communication completely open and we welcome your thoughts and ideas. We know how important your special occasion is and we're here to make it as easy and as perfect as possible for you. We'll show up before your event at the agreed upon time, get things set up (no help needed from you), and come back after for cleanup. Easy peezy lemon squeezy!
How does payment work?
When you get in touch we'll get an understanding of what rentals you need and we'll send you a quote. Once this quote is approved by you we'll ask for 50% of the total cost as a deposit. Your date is only reserved once we receive the deposit. We'll ask for remainder payment 1 week prior to your reservation.
What if I need to cancel?
Cancellations made 14 days or more in advance of the reservation date will receive a full refund. Cancellations made within 7-13 days will incur a 25% fee (1/2 deposit). Cancellations made within 6 days will incur a 50% fee (full deposit). We welcome you to apply the full amount of any fees incurred due to cancellation toward a future reservation with us.
Are there discounts for extended rentals?
Yes! We offer great discounts for extended rentals. We know that our tents make a great added guestroom when family comes to stay for a while or an awesome seasonal outdoor hang out space in your yard. Our weekly rate is $750 and our monthly rate is $1550.
What if it rains?
Our tents are made of the highest grade canvas on the market and designed for four season use. You'll be cozy and dry inside, even if the sky decides to fall.
If I want to book you for my wedding guests how do I manage all of that?
You don't! We do. We have a reservation system your guests can use. You'll provide your guests with a link to book their tent and we'll handle the rest. We'll inform them about their accommodation, let them know what to bring, and even assign them their tent number. We ALWAYS prioritize eaze of planning for our clients no matter what the occasion.
Can you do [insert random type of event]?
Yes! We love new inspiration to design the tent for a new use. If you haven't seen us do it, please ask. If we can make it happen we will!
Will you travel?
Yes! We love to bring our tents to new places. We charge an hourly rate for drive time which depends on how many staff are needed for the size of the event + average fuel rate per mile for distance. We'll agree on these numbers in the beginning of your reservation process so you won't be left wondering what that might add up to.
Can you set up at my campsite?
Yes. We even offer the service of searching for a campsite for you, however you'll have to book it yourself due to state campground regulations. You'll also need to square away payment for the site as well as add one of our names onto the reservation so we can come in before you to set up. Private campgrounds can be more lenient about rules- we're happy to reach out to your campground to ensure smooth sailing.
Can you help me find a venue? What about flowers? What about catering?
Yes. We'd love to help you find a venue. We're also happy to offer you our list of preferred vendors OR coordinate those extra vendors for you for an additional event planning cost. Event planning costs are based on the extent of planning needed. Get in touch to get an understanding of this cost.
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